Holds that expire on their own
An agent can hold seats for a client and issue later. Unpaid holds expire on schedule and the seats return to sale without anyone remembering to release them.
Block seat inventory
Every seat in a block has a state: free, held, sold, ticketed, cancelled. Blocks Master keeps that state live for every flight you hold, so your team, your agencies and your partners all see the same seats — and nobody sells one twice.
The block
An agent can hold seats for a client and issue later. Unpaid holds expire on schedule and the seats return to sale without anyone remembering to release them.
A confirmed booking issues a branded e-ticket with the IATA baggage allowance, passport or national ID details, and the agency’s own logo.
When a block is full, demand is not lost: a waiting list records it, and the demand you had to turn away is reported.
Allow name changes up to the point you choose, at the fee you choose, per flight rather than per company.
A fee ladder by hours before departure. The agent sees the exact fee and refund before confirming; the seats go back and the refund returns to the wallet that paid.
Passenger manifests per flight, and duplicate passengers caught before they become an airport problem.
Departure and arrival are kept in each airport’s own time zone, so a flight across zones shows the times the passenger will actually see.
When a time changes, the agencies and passengers affected are told, by email and WhatsApp where configured.
Revenue against what the block cost you, counting the seats that never sold — the number that tells you whether to buy the block again.
Why it matters
When you buy a block of seats on a charter or a scheduled flight, you pay for those seats whether you sell them or not. Block seat management is about two things: selling as many as possible before departure, and never selling the same seat twice in the rush.
Blocks Master gives every seller the same live count, closes the flight at departure or at your sales cut-off, and shows you — per flight — what is still unsold, what sold, and what it earned.
Questions
A seat bought in advance as part of a group of seats — a block — on a flight, usually by a tour operator, consolidator or travel agency, at a net price, to resell before departure.
Yes. A block is a block: you load the flight, the seats you hold and your prices, whether the aircraft is chartered or a scheduled service.
Yes. A flight always stops selling at departure, and you can close sales earlier, including per partner when you share a block.
Yes. The inventory board shows what is still unsold at a glance, and the profit report counts empty seats against the block cost.
Solutions
Cleared for take-off
Your Office ID, your grades, your branding — set up with you, agency by agency.
Join the network
Access is granted agency by agency. Send us your details and we will set up your Office ID, agree your pricing grade, and walk your team through the portal — usually within one business day.